PROFESSIONAL & OPERATIONAL LEADERSHIP
Operations and Management
Make an Impact
JSD's Operations and Management professionals lead client relationships, people, performance and service delivery across individual accounts or multiple facilities. These positions bring together facility-services expertise, workforce leadership, financial discipline and customer service. Managers support onsite teams with the resources, direction and problem-solving needed to deliver dependable results and continuously improve the client experience.
What You'll Do
- Lead contract execution, account performance, staffing strategies, service schedules and operational priorities.
- Develop productive client relationships and serve as a key point of contact for performance, service and operational matters.
- Use inspections, KPIs, staffing data, service trends and client feedback to identify opportunities for improvement.
- Lead supervisors and site teams while supporting training, employee development, accountability and career growth.
- Coordinate workforce planning, recruiting, onboarding, equipment deployment, supply planning and account transitions or start-ups.
- Manage labor utilization, overtime, budgets and controllable operating costs while maintaining service quality.
- Support compliance with JSD policies, safety programs, contract requirements and client-specific procedures.
- Develop corrective actions and continuous-improvement initiatives that strengthen quality, productivity, safety and customer satisfaction.
What Helps You Succeed
- Strategic
- Client-focused
- People-oriented
- Financially aware
- Data-informed
- Committed to operational excellence
Build Your Career
Depending on experience and organizational needs, career paths may include senior operations, account leadership, regional management and corporate support functions.